Trading financial instruments such as CFDs and spread bets carries a high level of risk and may result in the loss of your entire investment. Ensure you fully understand the risks involved and seek independent financial advice if needed before making any trading decisions.
Easy Deposits and Withdrawals
Deposits
At Carbon Capital FX, we strive to provide efficient and secure deposit processes for our users. To ensure smooth processing, we have established certain guidelines regarding deposit amounts and associated fees. Below are the key points regarding our deposit policy:
Should you have any questions or concerns regarding deposit fees or any other aspect of our services, please don't hesitate to reach out to our dedicated support team.
Withdrawal Fees
At Carbon Capital FX, we are committed to maintaining transparency in all aspects of our fee structure, particularly regarding withdrawal fees. Below are the key details you should be aware of:
No Withdrawal Fees from Us
Carbon Capital FX does not charge any fees for withdrawals on our end.
Payment Service Provider Fees
Please note that our payment service provider imposes a processing fee of approximately 4%, which is automatically deducted from your withdrawal amount.
Minimum Processing Fee for ERC20 Transactions
For ERC20 transactions, a minimum one-time processing fee of $5 will be applied.
Blockchain Network Fees
If you’re withdrawing via blockchain, there may be additional fees related to network congestion and transaction size, which are beyond our control. These fees can fluctuate, and in some cases, the final amount received may differ by more than 2.5%. You can review these fees by tracking your transaction on the blockchain.
Speedy Withdrawal Processing
Withdrawal Processing Hours
We typically process withdrawal requests during two daily time windows:
-
6:00 AM to 9:00 AM (CST)
-
6:00 PM to 9:00 PM (CST)
While we strive to review and approve all withdrawals within these hours, please keep in mind that during peak request periods or weekends, processing may take longer. Your patience is appreciated during these times.