Question 1

What is  Carbon Standard Account?

Accepted Answer

The Carbon Standard account is tailored as a raw spread account, starting at 0.01 pips.
It features the following commission structure:

• Major/Minor currency pairs: $5 per lot
• Exotic currency pairs: $5 per lot
• Indices: $5 per lot
• Metals/Energies: $5 per lot

Question 2

How many accounts can I open?

Accepted Answer

For Carbon (Standard) accounts, both live and demo, clients can open up to 3 accounts
each.

Question 3

How do I deposit?

Accepted Answer

If you're looking to deposit funds into your account, we're here to guide you through the
process. Our platform offers various crypto deposit options, including BTC, ETH, USDC
(ERC20), USDT (ERC20), USDT (TRC20), Tron, and Binance Coin (BNB).

Here's how to complete a crypto deposit on our platform:

1. Access Wallet Section: Navigate to the Wallet section in the Trader's Menu.
2. Initiate Deposit: Click on the 'Deposit' option.
3. Select Crypto Type: Choose the type of crypto you wish to deposit.
4. Obtain Deposit Address: The system will generate a unique deposit address for
you. Copy this address and proceed to your preferred crypto exchange or provider to
send the funds to that address. We recommend using reputable platforms such as
Uphold, Cashapp, Gemini, etc., for buying crypto and conducting deposits and
withdrawals.

Please note: Crypto transactions must be conducted on the appropriate network as
specified in the deposit screen to ensure smooth processing.
If you have any questions or encounter any difficulties during the deposit process, feel
free to reach out to us. We're dedicated to assisting you at every step of the way.

Question 4

Why is USD the primary currency?

Accepted Answer

The reason USD is the primary currency for our broker is due to its global dominance in financial markets. The U.S. dollar is the world's most widely traded and recognized currency, serving as a reserve currency for central banks and being used in over 80% of global forex trades. 
By operating in USD, we ensure greater accessibility and liquidity for traders, reducing the impact of currency conversion fees and making transactions smoother across borders. Additionally, most international commodities, such as oil and gold, are priced in USD, further aligning our services with the global standard for financial markets.

Question 5

Are my funds secure?

Accepted Answer

At Carbon Capital, the security of our clients' funds and personal information is our top priority. We utilize advanced encryption protocols to ensure that all transactions and data are protected from unauthorized access.

Clients' funds are securely stored in segregated accounts, separate from the company’s operating capital, ensuring that your assets are safeguarded at all times. Rest assured, we are committed to maintaining the highest standards of security to provide you with a safe and trustworthy trading environment.

Trade Forex with confidence

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